We want every customer to enjoy a blissful experience with our products. If for any reason you are not fully satisfied with your purchase, we offer a straightforward refund policy:
Eligibility for Refunds: Returns are accepted within 30 days of receiving your order, provided the product is unused, unopened, and in its original packaging.
Non-Refundable Items: Certain items, such as clearance or personalized products, are not eligible for returns or refunds. Please refer to the product description for exclusions.
Return Process: To request a refund, please reach out to our customer service team at Info@pureblissaroma.comwith your order number and the reason for the return. We’ll guide you through the process and provide a return shipping label if applicable.
Refund Method: Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
Shipping Fees: Shipping costs are non-refundable, except in cases where we made an error (e.g., sending the wrong item).
